Terms of service
Blend Hair Extensions – Terms of Service
Last updated: 11 November 2025
Overview
Welcome to Blend Hair Extensions! The terms “we”, “us”, and “our” refer to Blend Hair Extensions. Blend Hair Extensions operates this store and website, including all related information, content, features, tools, products, and services (the “Services”), to provide you, the customer, with a curated shopping experience.
Blend Hair Extensions is powered by Shopify, which enables us to provide these Services. The following terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when using the Services.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our [Privacy Policy → insert link]. If you do not agree, you should not use or access our Services.
1. Access and Account
By agreeing to these Terms, you represent that you are at least the age of majority in your province or country of residence and that you have given us consent to allow any of your minor dependents to use the Services.
To access or purchase from our store, you may be required to provide information such as your name, email, and billing or shipping details. You agree that all information you provide is accurate and current, and you are responsible for maintaining the confidentiality of your account credentials.
You may not transfer or assign your account to another person, and you are responsible for all activity conducted under your account.
2. Our Products
We make every effort to display our products as accurately as possible. However, colours and textures may vary depending on your device and screen settings.
We do not guarantee that any product or service will meet your expectations or match imagery precisely. All product descriptions and pricing are subject to change without notice, and we reserve the right to discontinue any product at any time.
3. Orders
When you place an order, you are offering to purchase products subject to these Terms. We reserve the right to accept or decline your order at our sole discretion.
Your order is confirmed only once payment has been successfully processed. You will receive an order confirmation email upon acceptance.
All purchases are subject to our Refund Policy. Products are intended for personal use only and not for resale.
4. Prices and Billing
All prices are in New Zealand dollars (NZD) and include GST where applicable, unless stated otherwise. Prices may change at any time without notice.
You agree to provide accurate payment details and authorise us to charge your nominated payment method for all amounts due. We reserve the right to cancel or refuse any order if fraud or unauthorised activity is suspected.
5. Shipping and Delivery
We process and dispatch orders promptly, but delivery times may vary depending on location and courier performance.
Once products are handed to the carrier, risk of loss passes to you. We are not responsible for delays due to couriers, customs, or unforeseen events.
6. Intellectual Property
All content, images, text, trademarks, and materials on our website are the property of Blend Hair Extensions or our licensors and are protected by intellectual property laws.
You may not reproduce, copy, distribute, or exploit any material without written permission. All rights not expressly granted are reserved.
7. Optional Tools
We may offer third-party tools or apps through our website. These tools are provided “as is” and “as available.” We are not responsible for their content or performance, and your use of them is entirely at your own risk.
8. Third-Party Links
Our Services may contain links to third-party websites. We are not responsible for the content, accuracy, or privacy practices of such sites. Any transactions or interactions you have with these third parties are solely between you and them.
9. Relationship with Shopify
Blend Hair Extensions is powered by Shopify. However, all sales and customer relationships are between you and Blend Hair Extensions directly. Shopify is not responsible for any transactions, disputes, or issues arising from your purchases on our store.
10. Privacy Policy
We respect your privacy. All personal information collected is handled in accordance with our [Privacy Policy → insert link]. Because our store is hosted on Shopify, your data may also be processed under Shopify’s [Privacy Policy → https://www.shopify.com/legal/privacy].
By using our Services, you consent to such collection, use, and processing.
11. Feedback
If you provide any reviews, testimonials, or suggestions (“Feedback”), you grant us a perpetual, royalty-free licence to use that content for promotional or operational purposes.
You represent that you own the rights to your Feedback and that it does not violate the rights of others.
12. Errors and Inaccuracies
Occasionally, information on our site may contain errors or omissions related to pricing, descriptions, or availability. We reserve the right to correct such errors or cancel orders affected by them.
13. Prohibited Uses
You agree not to use our Services for any unlawful, harmful, or abusive purpose, or to interfere with the website’s security or functionality. Any attempt to copy, exploit, or damage our site will result in immediate termination of your access.
14. Termination
We may suspend or terminate your access to the Services at any time for violation of these Terms. Upon termination, your obligations (including payments owed) remain enforceable.
15. Disclaimer of Warranties
Our products and Services are provided “as is” and “as available.” We make no warranties or representations about their suitability, accuracy, or reliability. To the maximum extent permitted by law, we disclaim all implied warranties, including those of merchantability and fitness for a particular purpose.
16. Limitation of Liability
To the fullest extent permitted by New Zealand law, Blend Hair Extensions and its affiliates shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our products or Services.
17. Indemnification
You agree to indemnify and hold harmless Blend Hair Extensions, its directors, employees, and affiliates from any claims or expenses arising out of your breach of these Terms or your misuse of the Services.
18. Severability
If any provision of these Terms is found to be unlawful or unenforceable, that provision shall be severed, and the remaining terms shall continue in full force and effect.
19. Entire Agreement
These Terms, together with our policies, constitute the entire agreement between you and Blend Hair Extensions and supersede any prior agreements.
20. Governing Law
These Terms are governed by the laws of New Zealand. Any disputes shall be subject to the exclusive jurisdiction of the courts of New Zealand.
21. Changes to These Terms
We may update or modify these Terms at any time. The most recent version will always be available on this page, and material changes will be communicated via email or site notice. Continued use of our Services after any update constitutes acceptance of the revised Terms.
22. Contact Information
Questions about these Terms should be sent to:
Blend Hair Extensions
📧 hello@blendhairextensions.co.nz